Privacy Policy

At Luzidhaus, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as name, email, phone number, and billing details when you contact us or use our services.
• Usage Data: information about how you interact with our website, including IP address, browser type, and pages visited.
• Cookies & Tracking: we may use cookies or similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the collected data to:

• Provide and improve our services.
• Respond to inquiries and support requests.
• Process payments securely.
• Analyze website performance and user behavior.
• Send updates, offers, or promotional content (only with your consent).

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with trusted third parties (e.g., payment processors, hosting providers) who assist in delivering our services, provided they agree to maintain confidentiality.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal data.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date at the top.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: hello@luzidhaus.lk
Website: www.luzidhaus.lk